COVID-19 Informations
The following concerts will be postponed to a later date. We will inform you of the new dates and reimbursement terms as soon as they are sent to us by the production teams.
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How do I know if the concert is postponed or canceled?
We update our website as soon as information about the postponement or cancellation of a show is sent to us by the concert producer. Nous mettons à jour notre site internet dès que les informations sur le report ou l’annulation d’une date nous sont transmises par la production dudit concert. Go to the “Line-Up” webpage: canceled concerts are indicated by a “canceled” insert, postponed concerts are rescheduled on the new date.
The concert I want to go to no longer appears on the “Line-Up” webpage, is it postponed or canceled?
Shows that no longer appear on the “Line-Up” page are in the process of being postponed, but we do not yet have an official postponement date. We will inform you of the new dates and reimbursement terms as soon as they are sent to us by the production teams. Thank you for your patience.
The concert I bought tickets for is postponed, do my tickets remain valid?
In most cases, tickets purchased for the initial date remain valid for the new date. You don’t have to do anything.
I won’t be able to go to the rescheduled concert, can I get a refund for my tickets?
If you want, you can of course be refunded for the tickets purchased if the concert is postponed or canceled. Please contact yout ticket sale point.
If you do not find the answer to your question here, you can always contact our ticketing service at billetterie@bataclan.fr. Please note that due to the current context our response times are longer than normal, but our teams remain mobilized to respond to all requests.
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It is compulsory to wear a face mask | |
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There will be hydroalcoholic gel at your disposal | |
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A seat will separate the groups of spectators | |
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The bar will be closed | |
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The cloakroom will be closed | |
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Credit cards are a preferred method of payment |
PREPARE YOUR VISIT
- There will be no opening act or interlude
- If you arrive after the start of the show, you will be seated so as not to disturb the performance
- At the end of the show, please wait to be guided to the exit by our staff
We can’t wait to see you at Le Bataclan!
